Privacy Policy

At Sparkle Shine Cleaning Services, we are committed to safeguarding and preserving the privacy of all personal data which may be provided to us in relation to:

• the ongoing running of and organisation of our legitimate business activities or services;
• visits to our website, or
• any other interaction with us.

This may include personal data that you provide to us, or that we may collect from you.

We process personal data to provide cleaning services. This is a legitimate interest to meet our contractual obligations to our customers in relation to providing cleaning and to respond to potential customer enquiries. We may also use information to promote or market our services but will not do so without your explicit consent.

Some personal data is passed to our employees for them to carry out their contract with us and clean your property or business premises.

Website Privacy

People accessing our website may visit our site anonymously. We will collect personal data from users only where it is voluntarily submitted and any such information provided to us is deemed part of taking part in the activity of the site.

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

No personal details from our website are passed on to third parties, nor shared with other companies or people outside of the company that operates the website. We use Google Analytics to gather data on our website visitors for marketing purposes. All data is anonymous, and no personally identifiable information is collected.

Although our website only looks to include quality, safe and relevant external links, users should always adopt a policy of caution before clicking any external web links mentioned throughout this website.

Disclosure of Information

We may on occasion be required to pass your personal information to a third party exclusively to process work on our behalf; or where there is a legal requirement to do so. We require these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Policy and GDPR Regulations.

We do not broker or pass on information to third parties for marketing purposes, or any other purpose not associated with our business needs, without your consent. However, we may disclose personal data to meet legal obligations, regulations or valid government department requests. We may also enforce our Terms and Conditions, including investigating potential violations of our Terms and Conditions to detect, prevent or mitigate fraud or security or technical issues; or to protect against imminent harm to the rights, property or safety of our business, our customer.

How Long will we Retain Data For?

Data will only be held for as long as necessary to fulfil the purpose of the processing of such data and for statutory or legal reasons.

We will store customer data for the duration of our contractual relationship and up to a period of three years after our contractual relationship has ended. This may be for financial requirement or if we believe it may be necessary to handle any future potential complaints or claims.

We will store customer contact data for as long as you wish to receive information and service communications from us.

All personal data which is processed or kept by us is password protected. If at any time our business with you has ended, we will delete your data at your request.

We will update this Policy from time to time to keep us in line with current UK Legislation, therefore you may wish to re-visit this to view any up to data content.